This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, submit your question, require refund or exchange online, as appropriate, you may be asked to enter your name, email address, phone number, country, or other details to help you with your experience. You may, however, visit our site anonymously.

What do we use your information for?

The email address you provide for registering, subscribing newsletter, submitting question and other requirements online, may be used to send you information and response to your enquires, in addition to receiving occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, you can unsubscribe online. 

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of authorized persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow it to) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to help us understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act

To be in compliance with the California Online Privacy Protection Act(CalOPPA), we highly value your privacy and have taken the necessary precautions. We therefore will not distribute your personal information to outside parties without your consent.

According to CalOPPA, we agree to the following:

• Users can visit our site anonymously.

• Once this Privacy Policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

• Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

 • On our Privacy Policy page

Can change your personal information:

 • By logging into your account and going to ‘My Account’

Children Online Privacy Protection Act

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We are in compliance with the requirements of COPPA, and we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy only

This online Privacy Policy applies only to information collected through our website and not to any information collected offline.

Terms and conditions

Please also read our Terms & Conditions, which explains proper use of our website at www.crenova.net

Your consent

By using our site, you consent to our website Privacy Policy.

Contact us

If there are any questions regarding this Privacy Policy, you may contact us at service@crenova.net